About the Principal

Courtney Liedler
Founder & Principal Consultant
Courtney brings over 22 years of senior leadership managing safety-critical compliance programs, complex investigation workflows, and regulatory interface protocols across highly regulated sectors. Her expertise spans direct engagement with federal oversight bodies—including the FAA, NTSB, OSHA, and PHMSA—and applying rigorous systems analysis to ensure root-cause determinations are accurate, facts-based, and methodologically sound.
Core Areas of Technical Expertise:
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Regulatory Liaison & Inquiry Guidance: Facilitating clear communication protocols, inquiry workflows, and data presentation during active federal reviews (FAA Part 91/121/135/Part 5 SMS, NTSB, OSHA, PHMSA).
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Investigation Quality Assurance: Pre-submittal review and technical QA of internal investigation reports, evidence preservation protocols, and root-cause evaluations.
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Systemic Process Analysis: Conducting thorough evaluations grounded strictly in evidence preservation, procedural checks, and clear process analysis—reviewing operational findings to ensure determinations are accurate, facts-based, and paired with actionable corrective measures.
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Governance & Playbook Alignment: Stress-testing emergency response procedures, executive decision workflows, and Safety Management Systems (SMS) through practical tabletop simulations.